FAQ's and Other Facts
What type of payments will you take?
I prefer payments through Paypal. You may use Paypal to pay with a credit card. If you wish to pay with a check or a money order, please contact me. With a check or money order payment, I will expect receipt within one week and I may wait for the check to clear before shipping.
How do you base the international shipping?
Shipping on international items will be billed separate and at the actual rate. I will have to check with the post office to obtain rates.
What if I overpay what it costs you to ship my order?
If domestic shipping is less than my actual cost, I will refund the difference. Multiple items may be shipped together for a lower rate.
How will my products arrive?
Tea cozies are light weight, but I do not like to wrinkle and mush them up. No one wants to receive a package that has wet contents, or damaged goods. I wrap and protect orders to the best of my ability. I will place items in plastic, or at least bubble wrap them, prior to shipping.
I can not be responsible for damages caused by mail carriers or other delivery services.
Wool products and bits and pieces of organic prairie left behind----
In all of my wool products, I strive to remove as much or organic bits and pieces left behind from the prairie, or what the wool industry calls vegetable matter. When I purchase wool directly from the farmer, I do not chemically process the wool, and inevitably there will be some remaining prairie bits.