Home | Catalog | Search Catalog | Site Map | Web Site Links | Contact | Order Tracking | FAQ's and Other Facts | Free Patterns | Blog

FAQ's and Other Facts

What type of payments will you take?
I prefer payments through paypal.  You may use paypal to pay with a credit card.  If you wish to pay with a check or a money order, please contact me.  With a check or money order payment, I will expect receipt within one week and I may wait for the check to clear before shipping.
 
How do you base the international shipping?
Shipping on international items will be billed separate and at the actual rate.  I will have to check with the post office to obtain rates.
 
What if I overpay what it costs you to ship my order? 
If domestic shipping is less than my actual cost, I will refund the difference.  Multiple items may be shipped together for the same rate. 
 
How will my products arrive?
Tea cozies are light weight, but I do not like to wrinkle and mush them up.  No one wants to receive a package that has wet contents, or damaged goods.  I wrap and protect orders to the best of my ability.  I will place items in plastic, or at least bubble wrap them, prior to shipping. 
 
I can not be responsible for damages caused by mail carriers or other delivery services. 
 
Wool products and bits and pieces of organic prairie left behind----
In all of my wool products, I strive to remove as much or organic bits and pieces left behind from the prairie, or what the wool industry calls vegetable matter.  When I purchase wool directly from the farmer, I do not chemically process the wool, and inevitably there will be some remaining prairie bits.

 






    Yellow Rose Soap Bar
    Yellow Rose Soap Bar
    $4.00 $2.00

    Amazing Almond Soap Bar
    Amazing Almond Soap Bar
    $4.00 $2.00


    © All rights reserved • Custer Cottage • Powered by pappashop.com